Price Free
Category Customer Service
Published date 24/11/2016
Views 307
Country United Kingdom

We are looking for an experienced Sales Support Person to join our bright and friendly team. You must be self driven and an excellent communicator to succeed in this role. Applicants MUST have experience of working within a sales environment with a strong attention to detail. Applicants must also be computer literate with experience of managing a portfolio of clients, with excellent articulation and written skills. This role is office based and all customer contact is done using the telephone. Having a knowledge of yoga is not required.


The Sales Support team will work within their region to drive sales and ensure customer retention within their region. They will be responsible for selling additional services and products as well as creating long-term relationships with our members, working with them while offering support and advice.

Key Responsibilities and Accountabilities:

Work through lists of new members and existing members in region and call them to identify their needs, offering support and working to targets to sell add on products;

Work to targets to encourage recent graduates to upgrade their memberships;

Liaise with training providers in region offering support and gathering lists of events, trainees and graduates;

Contact members who are eligible to upgrade their membership level and encourage them to do so;

Work with the marketing department to identify trends and keep them up to date with our members' activities;

There will be occasional requirements (bi-annual) to attend events off site and to undertake any relevant development activities;

There may be a requirement to work out with normal hours e.g. an extra evening or weekends.

This is a full time position, Monday - Friday with the requirement to work one Saturday in four.

If you would like to be considered for this role, please reply with a current CV and covering letter. No agencies please!

Due to the high volume of CVs anticipated we will only be contacting candidates who we wish to interview.

Name: Claire


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